Description

CareAR, backed by ServiceNow and Xerox, is reinventing the service experience. In this session, Sam Waicberg, President of CareAR, will discuss market factors including growing workforce attrition, customer expectations, and ESG trends that all play a role in why change is inevitable. CareAR will also be showcasing new game changing capabilities that will revolutionize and help drive service transformation initiatives within organizations. CareAR has pioneered Service Experience Management, a new category that extends current service workflows, transforming service and customer experiences with break through outcomes. Based on the CareAR SXM™ platform, Augmented Reality powered with AI and Content delivery, expertise is instantly accessible and delivered with context at the time of need.

Speakers

Sam Waicberg

CEO & President , CareAR - A Xerox Company