Centrica is an international energy and services provider with 26Million customer accounts globally and 12,000 field based engineers.
As Centrica transitions from a traditional utility provider to a technology driven energy and services company, it has already begun to harness the power of Cloud and AI services to aid in this transition.
For Centrica to continuously satisfy the changing needs of its customers, they are proactively looking at new innovative technologies; amongst these Centrica recognised that eXtended Reality or Immersive Technologies could further accelerate this transition specifically in the areas of operational excellence, customer service, learning and development, engineer safety and overall cost efficiencies. To test this, over the past two years Centrica has started trialling various eXtended Reality initiatives across different parts of the organisation, such as:
• Rolling out world’s first integrated loyalty marketing campaign using webAR
• Virtual Reality to immersively convey company’s strategy and roadmap
• Remote assist and collaboration between experts and customers turning customers into digital engineers using mobile webAR
• Mobile AR product placement to allow customers to try and customise Centrica’s smart HIVE products before buying.
• Microsoft Mixed Reality platform and HoloLens for immersive learning, step by step instructions, hand’s free remote assistance between experts and field engineers and virtual collaboration experiences amongst distributed functions and experts.
This talk will focus on evangelising XR technology at a large multi-facet business, the talk (through examples) will touch on some of the XR initiatives, share lessons learnt, tips on how to approach trials and best practice.
The panel members will discuss how they are overcoming the barriers to enterprise AR adoption and how the AREA is supporting wider AR adoption.
Mattney will review Lenovo’s approach to AR with their ThinkReality software platform to support 3rd party AR devices touching on how different AR use cases dictate different AR hardware such as monocular, binocular, and mixed reality glasses as well as how mobile devices fit into the ecosystem. He will also review how Lenovo’s platform tools can help you manage AR and VR devices, users, applications and groups.
The talk focuses on how Enterprises can benefit and deliver value by adopting AR/VR Solutions in training and operation needs.
It also touches upon how a Platform based approach with possibility of technical authors (non-programmers) to create AR experiences is a major step towards democratizing AR for enterprise wide usage in various functions.
It concludes with how AR delivers value as a visualization front end for contextual information overlay in IOT Sensor driven systems.
This presentation will begin with a short introduction to the Boeing Augmented Reality Kit (BARK) platform architecture. The presenter will discuss (1) its interfaces to production systems for retrieval of work instructions and configuration controlled 3D data, (2) the Services layer and automated building of 3D “jobs” for mobile devices, and (3) the front end applications running on the Microsoft HoloLens, Smartphones and Tablets.
We will then cover the first four use cases and applications to airplane manufacturing – BARK Wire Install, Locator, Viewer and Part Install. Following this, we will review work now completed to move the BARK back end into the cloud, and how we incorporated requirements around Information Security, Infrastructure and Safety into the design. Finally, the presenter will discuss some architecture considerations as the platform evolves and grows to incorporate new use cases in Boeing factories, and larger groups of more diverse users.
The Augmented Economy is here and your business will never be the same again. In this fast moving session Amar Dhaliwal, CEO of Atheer, will describe what the emergence of the Augmented Economy will mean to your business and how you can take advantage of the possibilities while avoiding the pitfalls.