The AWE Team can’t wait to greet you in Vienna in October. Below are some important “Know Before You Go” details designed to help you have the best experience imaginable.

Where and When is AWE EU 2023 Taking Place?

Event website: AWE EU2023

Event Dates: October 24 & 25, 2023

Event Venue Location: Austria Center Vienna - Bruno-Kreisky-Platz 1, 1220 Wien, Austria

AWE Schedule At A Glance

How do I get my badge?

All registrants must check in at the registration area (Foyer D, Level -2) upon entering the event. At registration, you will check in with the QR code in your confirmation email or the QR code in your ‘Know Before You Go’ email. You can print either of these emails or just scan directly from your mobile device (scanning from your device is recommended). If you do not have these QR codes handy, no worries! We can check you in by name.

After you check in, your badge prints out then and there.

You must wear your badge at all times while at AWE EU 2023 (unless you are a speaker presenting on stage).

When is check-in/registration open?

Registration is open in Foyer D, Level -2 on the following days and times:

  • Monday, October 23: 1600 to 2000**

  • Tuesday, October 24: 0700 to 1800

  • Wednesday, October 25: 0730 to 1630pm

**We highly encourage you to pick up your badge on Monday to avoid the Tuesday rush.

Can I pick up badges for my colleagues?

Yes. As long as you will see your colleagues to hand them their badge before they access AWE, you are welcome to pick up your teammates' badges; However, if you will not see them, it is better for them to pick up their own badge when they arrive at AWE.

Can I wear my own lanyard?

No. Due to security reasons, you must wear the AWE lanyard given to you during check in. If desired, you can wear your own in addition to the AWE lanyards.

What happens if I lose my badge?

We have a no badge reprint policy. See the onsite Badge Assistance desk for further assistance.

I need a travel/Visa letter - can AWE help?

Yes, with at least 24 business hours notice, AWE can provide you with a travel/Visa letter. Request travel/Visa letter here.

What is the event attire?


What is is a new always-on marketplace for the XR community to learn, connect, and grow your business - 365 days a year! is the AWE USA 2023 conference app as well.

Download it from the App or Play stores now.

Between now and the time you take off for AWE, check it out, play around with the app, set up your profile, browse the agenda, strike up a chat with other participants and more!

IMPORTANT NOTE ABOUT TIME ZONES: When you download the app, it automatically goes to the time zone you are in at that moment. Be sure to update the time zone to Pacific Time!

What are your COVID protocols?

Read more about our Health and Safety Rules here. Up-to-date vaccinations are strongly recommended for all participants while attending the in-person event, but are not required.

Where do I stay in Vienna?

Learn more about AWE official hotels and special rates here. Group rates are based on availability so secure your room today!

How do I get to the event venue?

See transportation information at the bottom of this page.

What meals are provided?

Meals are not included in your registration. Food for purchase is available at the venue.

Will there be wifi?

Complimentary basic wifi is available throughout ACV. This free service is best used for checking email and web browsing.

Will there be power/outlets I can use?

There are charging outlets (wall plugs) in and around ACV, but it’s always best to start each day at AWE with fully charged devices and bring a portable charger if possible. If you are traveling from outside the EU, please remember to bring adapters to plug in your devices.

Do you have a lost and found?

Yes. Anything found during the event will be handed in at the Help Desk at Registration. Please check in with our staff there if you have lost an item.

Is there an Expo Hall map?

Yes! You can check that out here.

Where can I find the full agenda?

You can check out the most up-to-date agenda here.

What is your cancellation policy?

Please check out more information here.

What are your terms and conditions?

Please check out more information here.

What is your Code of Conduct?

Please be kind, courteous, and respectful to all those around you, including volunteers, service staff, vendors, and any one you may interact with during the show. It’s been a tough few years for us all so let’s celebrate this time as we are finally back together. You are encouraged to read our complete Code of Conduct here.


As AWE grows, the instances of fraudulent, spam emails to our community, unfortunately, increase as well. Protect yourself and your organization by being informed, aware, and alert by reading more on this page.

How do I contact AWE?

Please fill the form out here.