25 Feb 2022
|
Mike Boland
AWE Talks: Medtronic Streamlines Training with AR
Augmented Reality
Welcome back to AWE Talks, our series that plucks the greatest hits from the vast AWE conference archive. Fortunately, we now have a fresh batch of session footage from AWE USA 2021 to draw upon. And 2022's show will already be here in June.
For this week's talk, we look at Medtronic's AR implementation. How did it deploy AR as a training and onboarding tool for new medical device assemblers? And how did it avoid the common and dreaded "pilot purgatory?" We examine the secret sauce.
See the full video below along with quick-hit takeaways.
– In all the excitement of AWE, the most valuable moments are when end-users get to tell their stories.
– Medtronic, the world's largest medical device manufacturer worked with Re’Flekt to integrate AR.
– This involved helping Medtronic fill a key gap in its ability to onboard new employees rapidly.
– AR has proven itself in such contexts to upskill people faster through visual guidance and training.
– Medtronic needed to onboard and train several equipment assemblers with just a few expert trainers.
– On top of that, travel restrictions diminished its ability to train new hires on a global scale.
– AR came to the rescue by letting trainers scale their time by placeshifting (“one-to-many” remote support).
– It replaced paper instructions with line-of-sight AR guidance through pre-authored visual instructions.
– This visual learning is known to aid greater memory retention and effectiveness for tasks like assembly.
– And the result? Medtronic saved $30,000 per employee training, due to AR’s streamlined approach.
– More importantly, what were the implementation tactics that help it get to this point?
– AR in large organizations takes time and patience to do it right. Don’t rush it or expect quick outcomes.
– Implementation also goes beyond a technical playbook and involves change-management best practices.
– For example, one challenge was the natural worker reaction that this technology is there to take their job.
– That means an early step should be to gain the trust of front-line workers through clear communication.
– That includes highlighting benefits like lessened job strain, better performance, and learning new skills.
– Altogether buy-in is needed from top to bottom in any organization for AR deployment to work.
– For more best practices in AR implementation from Re’Flekt and Medtronic, see the full video below…
Want more XR insights and multimedia? ARtillery Intelligence offers an indexed and searchable library of XR intelligence known as ARtillery Pro. See more here.
For this week's talk, we look at Medtronic's AR implementation. How did it deploy AR as a training and onboarding tool for new medical device assemblers? And how did it avoid the common and dreaded "pilot purgatory?" We examine the secret sauce.
See the full video below along with quick-hit takeaways.
– In all the excitement of AWE, the most valuable moments are when end-users get to tell their stories.
– Medtronic, the world's largest medical device manufacturer worked with Re’Flekt to integrate AR.
– This involved helping Medtronic fill a key gap in its ability to onboard new employees rapidly.
– AR has proven itself in such contexts to upskill people faster through visual guidance and training.
– Medtronic needed to onboard and train several equipment assemblers with just a few expert trainers.
– On top of that, travel restrictions diminished its ability to train new hires on a global scale.
– AR came to the rescue by letting trainers scale their time by placeshifting (“one-to-many” remote support).
– It replaced paper instructions with line-of-sight AR guidance through pre-authored visual instructions.
– This visual learning is known to aid greater memory retention and effectiveness for tasks like assembly.
– And the result? Medtronic saved $30,000 per employee training, due to AR’s streamlined approach.
– More importantly, what were the implementation tactics that help it get to this point?
– AR in large organizations takes time and patience to do it right. Don’t rush it or expect quick outcomes.
– Implementation also goes beyond a technical playbook and involves change-management best practices.
– For example, one challenge was the natural worker reaction that this technology is there to take their job.
– That means an early step should be to gain the trust of front-line workers through clear communication.
– That includes highlighting benefits like lessened job strain, better performance, and learning new skills.
– Altogether buy-in is needed from top to bottom in any organization for AR deployment to work.
– For more best practices in AR implementation from Re’Flekt and Medtronic, see the full video below…
Want more XR insights and multimedia? ARtillery Intelligence offers an indexed and searchable library of XR intelligence known as ARtillery Pro. See more here.
