Welcome back to AWE Talks, our series that revisits the best AWE conference sessions. With AWE USA 2025 concluded, we have a fresh batch of session footage to sink our teeth into for weeks to come.
We continue the action this week with a deep dive into the art of XR device management. This is the unsung (and sometimes unsexy) hero of successful enterprise XR deployments. ArborXR and Volvo unpack best practices.
See the summarized takeaways below, along with the full session video. Stay tuned for more video highlights each week and check out the full library of conference sessions on
AWE’s YouTube Channel.
Speakers
Brad Scoggin, ArborXR
Johan Hellqvist, Volvo Group
Key Takeaways & Analysis
– Device management is a critical but less-discussed aspect of enterprise XR.
– This involves systems to track, update, optimize and secure XR headsets.
– It's important so that the investment to bring XR into an organization is protected.
– That includes things like device sign-ins, security and software updates.
– Because sensitive data is sometimes viewed in XR (e.g., CAD files), this is important.
– These programs can also lower resistance from stakeholders like the IT department.
– Add it all up, and device management programs can professionalize enterprise XR.
– Another way to think about it is an extension of mobile device management (MDM).
– But rather than MDM, XR requires specialization given the nuanced needs of the tech.
– Companies new to XR will often run their own internal programs, which works OK.
– But once deployments reach a certain level, pro device management is needed.
– XR companies like Meta offer first-party programs, but those come with "vendor lock."
– Altogether these factors compel players like ArborXR who can check all the boxes.
– Volvo is one ArborXR client who has learned best practices in XR deployments.
– Johan Hellqvist recommends adopting device management programs early and often.
– As noted, it can help professionalize XR internally, and gain favor of the IT department.
– It also gives XR the best chance to succeed, in winning over C-suite decision makers.
– You only get one chance to make a first impression, says Hellqvist... so make it count.
For more color and depth, see the full session below...

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