Krista Wharton is on a mission to prove that AI's greatest power isn't replacing people — it's unlocking them.

As AI/ML Senior Product Manager for Amazon's Last Mile Delivery Training & Programs, Krista leads one of the most consequential workforce transformations happening right now. Whether they're drivers, walkers, or e-bike delivery — if an Amazon package is getting to your door, that Delivery Associate walked through Amazon's DT&P doors first for training. All 400,000+ of them, annually, across North America. Krista and her AI Innovation teams are dismantling the one-size-fits-all classroom model and replacing it with something far more ambitious: truly personalized learning at massive scale. In practice, that means up to 10,000 students a day, each receiving an AI experience tailored to them in real-time — one that rapidly unlocks experiential hands-on learning through Virtual Reality, driving simulators, and real-life scenarios that stick.

But here's where Krista's work gets genuinely rare. Through FieldForce AgenticAI — her system of specialized AI agents — she's not just building the future of training, she's upskilling operational teams to build AI alongside her. In a world where adaptability, judgment, and learning agility have become the defining human advantages, Krista is making a bold bet: the next wave of AI innovation won't only come from Silicon Valley. It'll come from the people who know the work from the inside out. She's upskilling non-technical workforces to ship production-ready AI agents at an Enterprise level— proving that the skills we need to thrive in the AI era aren't just technical. They're deeply, irreducibly human.

A proud Nashvillian who knows a thing or two about finding the right note, Krista brings equal parts grit and strategy to the XR frontier. Her talk will give you real blueprints — not theory — for building agentic AI systems that make humans sharper, safer — and yeah, getting packages to your door faster too.